Shipping & FAQ

Shipping

We ship from Toronto, Canada, to Canada, the United States, and select countries worldwide. You'll get an email with tracking as soon as your order is on its way.

Destination Shipping Free shipping
Canada $15 Orders over $150
United States $20 Orders over $200
International Calculated at checkout Orders over $300

All amounts in Canadian dollars. Orders shipping outside Canada may be subject to import duties and taxes charged by the destination country's customs office.

Frequently asked questions

How do pre-orders work?

Pre-order items are marked on their product page with an expected ship date. If you order a pre-order item together with in-stock goods, we'll ship your in-stock items right away and send the pre-order item separately as soon as it arrives, at no extra cost.

What are the bags made of?

Our totes are woven jacquard, with the artwork woven directly into the fabric rather than printed on. Each bag measures 40 cm W × 36 cm H × 12 cm D (15.7" × 14.2" × 4.7") with a 28 cm (11") handle drop and an interior zip pocket.

How do I care for my bag?

Spot clean with a damp cloth and let it air dry. Avoid machine washing, bleach, and tumble drying to keep the weave and colours looking their best.

Do you accept returns?

All sales are final. If your order arrives damaged, defective, or isn't what you ordered, email us within 14 days of delivery and we'll make it right. See our full refund policy for details.

Can my shop carry Gallery Goods?

Yes. We work with golf shops, clubs, and events around the world. See where we're stocked on The Gallery, and email proshop@gallerygoods.golf for wholesale.

Still have a question?

Email us at proshop@gallerygoods.golf or use our contact form.